Privacy Policy

Last updated: February 18, 2026

This Privacy Policy describes how Cooley Wellness Company PLLC, doing business as The Chiro Solution ("Company," "we," "us," or "our"), collects, uses, and protects your information when you use our website and related services (the "Service"). It also explains your privacy rights and how applicable laws may protect you.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with capitalized first letters have meanings defined under the following conditions. These definitions apply whether they appear in singular or plural.

Definitions

• Account means a unique account created for you to access our Service or parts of our Service.
• Affiliate means an entity that controls, is controlled by, or is under common control with a party.
• Company (referred to as "we," "us," or "our") refers to Cooley Wellness Company PLLC, doing business as The Chiro Solution, located at 301 Southlake Blvd #101, North Chesterfield, VA 23236.
• Cookies are small files placed on your device by a website.
• Country refers to: Virginia, United States.
• Device means any device that can access the Service such as a computer, mobile phone, or tablet.
• Personal Data means any information that identifies or can reasonably be linked to you.
• Service refers to the website and related services.
• Service Provider means any third party that processes data on behalf of the Company to help operate or support the Service.
• Usage Data refers to data collected automatically when using the Service.
• Website refers to The Chiro Solution, accessible from https://thechirosolution.net/.
• You means the individual accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you, including:

• Email address
• First name and last name
• Phone number

Usage Data

Usage Data is collected automatically when using the Service. This may include your IP address, browser type, browser version, pages visited, time spent on pages, device identifiers, and diagnostic data.

Tracking Technologies and Cookies

We use cookies, beacons, tags, and similar technologies to improve and analyze our Service.

• Necessary Cookies help operate core website functions.
• Functionality Cookies remember preferences and settings.
• Notice Acceptance Cookies record consent choices.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain the Service.
• To manage your account or inquiries.
• To respond to appointment requests or service inquiries.
• To contact you by email, phone, or SMS regarding services or updates.
• To improve website functionality and user experience.
• To comply with legal obligations.

Mobile Information and Text Messaging Privacy

SMS Privacy Notice: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service or messaging delivery vendors, is permitted only as necessary to provide the services requested.

Text messaging originator opt-in data and consent are used only for delivering the messages you requested, such as appointment confirmations, reminders, and clinic updates. This opt-in data and consent is not shared with any third parties except messaging vendors, aggregators, or providers required to deliver the text messages.

All categories described in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties except aggregators and providers of the text message services.

How We Use Service Providers

We may work with trusted Service Providers to support essential operations such as website hosting, communications delivery, scheduling tools, analytics, and technical support. These providers process information only as necessary to perform services on our behalf.

Retention of Your Personal Data

We retain Personal Data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Transfer of Your Personal Data

Your information may be processed at our operating offices or by Service Providers located in other jurisdictions. We take reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy.

Delete Your Personal Data

You may request access to, correction of, or deletion of your Personal Data by contacting us using the details below. We may retain certain information where legally required.

Disclosure of Your Personal Data

• To comply with legal obligations or lawful requests.
• To protect the rights, safety, or property of the Company or users.
• In connection with business transfers or restructuring.

Security of Your Personal Data

We use commercially reasonable safeguards to protect Personal Data, but no system is completely secure.

Children's Privacy

Our Service does not knowingly collect Personal Data from individuals under the age of 13. If you believe a child has provided us with information, please contact us so we can remove it.

Links to Other Websites

Our Service may contain links to external websites. We are not responsible for the privacy practices of third-party sites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes become effective when posted on this page, and the "Last updated" date will be revised accordingly.

Contact Us

• Email: [email protected]
• Phone: (804) 601-1730
• Website: https://thechirosolution.net/